Video: Sparking PowerBook adapter

July 18th, 2007 by Tom Krazit

powerbookadapter.pngHere at AppleSource we've documented quite a few examples of PowerBook adapters fraying, melting the plastic cord, and sparking. In this video Justin Stangel, head writer for the Late Show with David Letterman, shows in a video his faulty adapter smoking and sparking.


Perhaps Justin Stangel's experience will inspire a future Top Ten list titled "The Top Ten Ways to Electrocute Yourself."

The head writer recently had a mildly shocking experience with the power adapter for his PowerBook G4. While at work in New York last week, Stangel starting to smell something burning after firing up his PowerBook, and noticed that the cord was frayed near the adapter, giving off smoke and occasional sparks. Sensing a potential gag for the show, he had a producer tape him playing with the cord, moving it back and forth in order to reproduce the smoke and sparks.

After about a week on YouTube, the clip had been watched almost 40,000 times, which isn't a huge number but was apparently large enough to get Apple's attention. Stangel said he received two calls from Apple's customer service department, one from an executive and the other from a senior technician inquiring about his experience, but he still had to cough up the US$79 for a replacement adapter since it was out of warranty. Apple confirmed that Stangel was contacted by its customer service team.

Stangel said he often wraps the adapter's cord around the hooks built into the power adapters, which over time can lead to fraying if the cord is stored in that position for extended periods of time. Apple's support documents advise against wrapping the cord "to (sic) tightly" around the power brick, but everybody's probably got a different idea of how tight is too tight. Avoid bending the power cords as much as possible and check it often for wear and tear to avoid burning down your house or office.

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3 Responses to “Video: Sparking PowerBook adapter”

Matt
July 18th, 2007 at 1:26pm

Definitely looks like he's wrapped it too tightly. Although Apple could've made the cable insulation a little more durable, you can't always design against your customer-base simply being reckless.

Daniel T
July 19th, 2007 at 10:05am

Well it seems this guy might be milking it but they should be more durable.

Peter
August 9th, 2007 at 10:46am

I have lost three adaptors for my 17 in Powerbook. I didn't expect this to happen the first time and I was in a remote location in South Asia working. It cost me me $500+ to get two more sent to me and took two weeks to get there even though it went via DHL. Even these two were fried by the unreliable electricity supply in that part of the world, and I was really trying to look after them knowing the problem! Even had them on a surge powerboard and it didn't help. I reasised too late (Warranty) that I could have got a replacement for nothing. The latest has lasted over 12 months and I always carry a spare with me. Better to lose an adaptor than a powerbook!

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